Frequently Asked Questions

FAQ’S FOR RIVER BLUFF CABINS

What is the cancellation policy? 

ALL DEPOSITS ARE NON-REFUNDABLE. CONFIRMED RESERVATIONS MUST CANCEL 30 DAYS PRIOR TO ARRIVAL AND YOU WILL HAVE THE OPPORTUNITY TO RE-BOOK DURING THE SAME CALENDAR YEAR, YOU CANNOT USE YOUR DEPOSIT FOR THE FOLLOWING CALENDAR YEAR. 100% OF THE DEPOSIT WILL BE TRANSFERRED TO YOUR STAY WHEN YOU RE-BOOK. IF YOU CANCEL COMPLETELY WITHIN 30 DAYS OF YOUR SCHEDULED ARRIVAL (EVEN IF THE RESERVATION IS MADE WITHIN 30 DAYS OF YOUR SCHEDULED ARRIVAL) WILL RESULT IN YOU BEING CHARGED FOR YOUR ENTIRE RESERVATION.

What if I make my reservation on a very short notice?

IF YOUR RESERVATION IS MADE WITHIN 14 DAYS OF YOUR ARRIVAL DATE, YOU ARE REQUIRED TO PAY YOUR BALANCE IN FULL AT TIME OF BOOKING.

What if I want to leave earlier than my scheduled departure date? 

YOU WILL NOT BE REFUNDED FOR ANY OF YOUR STAY IF YOU CHOOSE TO LEAVE EARLY. YOU MUST PAY FOR THE NIGHTS IN FULL ON YOUR RESERVATION UPON CHECK-IN. WE ARE NOT RESPONSIBLE FOR INCLEMENT WEATHER.

Is there a deposit? 

Yes, there is a one night, non-refundable, deposit required at time of reservation.  This amount is applied to your bill at check in.

Is there a security deposit? 

No, there is no security deposit required, however you are 100% responsible for your pets.  If there is ‘ANY’ kind of damage from your pets, you will be billed at full replacement price plus labor if needed immediately.

Is the resort smoke free? 

Yes, all cabins and facilities are smoke-free.  There are smoking disposals on the front porch of each cabin.  Please clean them upon departure.

How old do I have to be to make a reservation?

You must be at least 25 years of age to make a reservation and at least one individual per cabin at least 25 years of age in your party to be able to stay.

Can we have a party at the resort?

NO! NO!  Parties are NOT allowed.  WE ARE A FAMILY ORIENTED PROPERTY AND RULES ARE ENFORCED.

Is the resort motorcycle friendly?

Yes, we are motorcycle friendly as well as provide many services for our motorcycle family.  Some of the services are:  towels are provided, free shammy clothes for your bikes are given to you and we can pre-shop for your supplies at no charge.

Can I bring an ATV, 4-wheeler or golf cart? 

No, ATV, 4-wheelers and gas powered golf carts are not allowed.  You can bring your own battery powered golf cart for a fee of $25/day.  We also have carts for rent between Memorial Day and Labor Day for $50/day.

Do you accept pets?

Yes, we accept pets.  Guests are responsible for damages and the fee is $20/day/pet.

Is there a fee for extra people in the cabins or day guests? 

Yes, there is a $15/person/day fee for extra people over the normal occupancy rate of each cabin.  Day guests must be registered at the office and pay a fee of $20/day/guest.

Do you provide bedding/linens?

Yes, we provide everything except bath/beach towels as well as sheets for the futon sleepers.

Does the resort have wifi? 

Yes, we have free wifi.

What cell service providers are in the area?

The ONLY cell provider that has ‘marginal’ service is AT&T.  All others DO NOT work.

Do you have phones we can borrow or are there phones in the cabins?

Yes, the office has a phone and there are no phones in the cabins/lodges.

Are the kitchens furnished? 

Yes, kitchens are fully furnished with basic utensils.  Specialty cooking items, such as crockpot, blender or butcher knives, should be brought.  There are coffee pots and filters provided.

Do the cabins/lodges have air conditioning? 

Yes, every cabin/lodge has conditioned air for every season.

How far from the river are the cabins?

The furthest cabin is approximately a 2-minute walk to the river.  However, there are 10 cabins that are on the waters edge.

Do you have tubes/kayaks? 

Yes, tubes can be rented daily for $7.50 and kayaks vary in price.

What are check-in & checkout times? 

Check-in is at 3:00 pm and checkout is at 11:00 am.

Are there trash bags, paper towels, toilet paper, paper goods or dish soaps provided? 

We provide a starter supply of everything except your paper goods.

Is there river access at the resort?

Yes, there are multiple access points as well as a road to the 2-acre beach area where memories are made.

Is the public allowed on property?

No, the public is not allowed on our property.  You must be a guest or a paid person of a guest.  The river is public property and belongs to the State of Texas, so anybody can be in the water.  However, should you or non-guests cause any problems in the river, they can be removed by law officials.

Can you float at the resort?

Yes, there is a long stretch of river to float in as well as a couple of tube shoots for the kids to play in.  Happy Hollow, river outfitters, is very close and has one of the best floats on the Frio.

What’s the very best float trip? 

This is very hard to answer.  There are several in the area.  Things to consider is how high the water is, do you have children on your float trip, are you wanting a relaxing or adventurous float trip.  Ask before you depart if you are not sure.

Are you located inside Garner State Park?

How close are you Garner State Park?  No, we are not located inside the park; we are approximately 6 miles North.

What activities are there at the resort and is there a swimming pool?

There are 2 play areas for kids with many things to do, volleyball net, basketball goal, horseshoes, washers as well as many others.  No, there is no swimming pool, it is NOT needed when we have one of the best swimming holes in the State of Texas.  You see for yourself…..

What activities are there in the area? 

There are many things to do, see below list:

Garner State Park, Lost Maples State Park, ride the Three Sisters on your motorcycles, tubing, kayaking, hiking, fishing, lounging in the Frio, Concan Country Club Golf Course, Utopia Golf, scenic drives in the best part of the Hill Country, bird watching, wildlife watching, shopping, Frio Bat Flight, horseback riding, HEB Foundation Camp, History, Uvalde TX attractions, dining and many others** (**not all activities are offered 365 days/year).

Can we hike at the resort?

No, the resort is not large enough to offer this and we are surrounded by private property.  The best hiking is Garner State Park and Lost Maples State Park.

Can we fish at the resort?

Yes, fishing is allowed but you must be legal as the river belongs to the State of Texas.

Are there restaurants and grocery stores near by? 

Yes, we have many local restaurants within 5 miles as well as the Leakey Mercantile, which has all your basic necessities.

Can alcohol be consumed and purchased at the resort?

Yes, alcohol can be consumed, however, we are a family oriented resort and STRICTLY enforce rules around alcohol.  No, alcohol cannot be purchased at the resort; it must be brought or purchased in Leakey.  THERE IS NO GLASS ALLOWED AT THE RIVER OR RIVERS EDGE!

Can we have firearms or fireworks? 

No, neither are allowed on the property.

Do you have any handicap cabins?

Yes, we have cabin 6 that is fully handicap accessible and The Treehouse that is semi-handicap accessible.

Can we have weddings? 

Is there a common area or pavilion?  Yes, we have many weddings here.  There is no pavilion or large area that can be used as a wedding hall.

Can we have family reunions?

Yes, we have many family reunions here.  There is no pavilion to have gatherings.

Is there wildlife? 

Yes, in the Fall, Winter & Spring there is lots of wildlife.  During the Summer months, there tends to be less.

How far from the major cities are you located?

San Antonio-1.5 hours

Austin-3 hours

Corpus Christi-3 hours

Houston-4 hours

Lubbock area-5 hours

Dallas/Ft Worth-5.5 hours

What are the exact directions once we get close to Leakey?

Your reservation confirmation letters have exact directions.  Please follow those, as sometimes GPS will get you lost.